Frequently Asked Questions
We have compiled answers to common questions about our mattress selection, services, and expertise for your convenience. As your trusted family-owned sleep specialists since 1905, we are here to help you find your perfect sleep solution.
What makes Happy Sleeper different from other mattress stores?
We are a family-owned business focused on providing a relaxed, informative shopping experience. Our sleep specialists receive extensive product training to guide you through our luxury brand collection. Unlike high-pressure retail environments, we take time to understand your needs and preferences.
What are the standard mattress dimensions?
Twin: 38″ x 75″
Full: 54″ x 75″
Queen: 60″ x 80″
King: 76″ x 80″
Full: 54″ x 75″
Queen: 60″ x 80″
King: 76″ x 80″
Do you make custom-size mattresses?
No, we do not produce custom-sized mattresses. Our mattresses are available in standard dimensions: Twin, Full, Queen, and King.
What materials are used in your mattresses?
Our mattresses include various materials to suit different comfort preferences, including Memory Foam, Gel, Organic Latex, and All-natural
How firm are your mattresses?
We offer a range of firmness levels from plush to extra firm. Our sleep specialists will help you find the right firmness based on your sleeping position, body type, and comfort preferences.
Are your mattress materials safe?
Yes, our mattresses are safe and meet established safety standards. Our materials have been certified by:
- CertiPUR-US® – which ensures our foams are made without harmful chemicals, heavy metals, and ozone depleters
- OEKO-TEX® Standard 100 – verifying our materials have been tested for harmful substances
- Congress of Chiropractic State Association Seal of Approval – recognizing our commitment to proper spinal support
Do you offer financing options?
While we do not offer traditional financing, we do provide a layaway program that allows customers to reserve items and make payments over time until the full purchase price is met.
What is your delivery service area and policy?
We offer free local delivery for purchases over $2,500 in the Duluth area. For larger orders, including those from commercial and hospitality clients, we service an extended delivery radius of up to three hours from our location. Please contact us for specific delivery availability in your area.
What warranty coverage do you provide?
All our mattresses come with warranty protection. Coverage periods vary by model, with select mattresses qualifying for up to 25 years of warranty coverage. Contact us for specific warranty details on the mattress model you are interested in.
What is your return and exchange policy?
We offer a 30-night sleep guarantee on qualifying mattresses. Since comfort preferences can vary, this allows you to ensure your mattress is the right fit for you. Contact us for specific details about the sleep guarantee for the mattress model you are considering.
How should I clean and maintain my mattress?
For optimal mattress care:
- Rotate mattress 180° every 3-6 months
- Vacuum surface monthly using upholstery attachment
- Spot clean stains with mild detergent and warm water
- Use a mattress protector to prevent spills/stains
- Ensure good ventilation to prevent moisture
- Address spills immediately to prevent mold
- No harsh chemicals or steam cleaning
For deep cleaning, use baking soda:
- Sprinkle over surface
- Let sit for 24 hours
- Vacuum thoroughly
Note: Follow care label instructions specific to your mattress type.
How long should a mattress last?
With proper care, a quality mattress typically lasts 7-10 years. Lifespan varies by type: Memory Foam: 8-10 years Innerspring: 5-7 years Latex: 12-15 years Hybrid: 6-8 years
Signs to replace:
- Visible sagging
- Reduced comfort
- Waking with pain
- Visible damage
- Noisy springs
Do you sell adjustable bed bases?
Yes, come into our store to see all of our options.
How long should I wait before sleeping on a new mattress?
For optimal comfort and support, wait 24-48 hours before sleeping on your new mattress. This allows:
- Foam layers to fully expand
- Materials to properly decompress
- Any manufacturing odors to dissipate
While 24 hours is ideal, if needed, you can sleep on it sooner – just expect the feel to adjust over the first few days.
How can I determine mattress quality?
Our sleep specialists evaluate mattress quality based on
- Materials: High-density foams, premium steel coils, certified organic materials
- Construction: Reinforced edges, multi-layered design, hand-tufted seams
- Support features: Proper spinal alignment, pressure point relief, motion isolation
- Durability: Warranty coverage, estimated lifespan, edge support
- Certifications: CertiPUR-US®, OEKO-TEX®
- Comfort layers: Multi-zone support, temperature regulation, responsive materials
What is your price range for mattresses?
We offer mattresses across various price points to accommodate different budgets. Prices vary based on size, materials, and brand. Visit our showroom for current pricing and ongoing promotions.